This Website is not intended for children and we do not knowingly collect data relating to children.
Where a company or similar organisation using our products or services (the “Client”) has instructed us to assess an individual (the “Candidate”), the Client is the data controller and TalenX is a data processor.
Where we process the personal data of a representative of a Client for the purposes of accessing or ordering our products or services, TalenX is the data controller. In this event, this means that TalenX (i) “controls” your personal data, including making sure that it is kept secure; and (ii) makes certain decisions on how to use and protect your personal data, but only to the extent that we have informed you about the use or as otherwise permitted by law.
Our full contact details are:
2/F Starlight House
32 Leighton Road
Causeway Bay, Hong Kong
Attn: Data Privacy Manager
If you are currently staying within the European Economic Area, you have the right to make a complaint at any time to your country’s supervisory authority for data protection issues. For a current list of national data protection authorities, please visit the European Data Protection Board’s website at https://edpb.europa.eu/about-edpb/board/members_en.
We would, however, appreciate the chance to deal with your concerns before you approach your country’s supervisory authority, so please contact us in the first instance.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
We have a legitimate interest to process data on behalf of the Client (the data controller) that has instructed us to process your data for the purposes of psychometric assessment, or to provide our services to you as a Client. The processing we perform is necessary for us to be able to provide our psychometric assessment service. We will only ever use your data provided or your test results as a Candidate for the provision of psychometric assessment services, improving our database, internal research and providing support. We will not use your data for any other purpose(s), such as marketing or advertising.
You will note that the design of our test for individual Candidates do not require any input of any personal data such as name, sex, age, etc, which are in fact strictly optional data that you can choose to, or not to, provide.
THE DATA WE COLLECT ABOUT YOU
In connection with your assessment (in the case of a Candidate) and in connection with your professional use of our products or services (in the case of a Client), we will collect, store, and use the following categories of personal information about you:
We may also collect special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). These types of information will be used for strictly internally by Talenx to improve the databases of Talenx and internal research purposes.
The types of personal data we collect, use and store about you will depend on the services you have requested from us and/or the nature of your interaction with us. When using our Website, we collect and process the following types of personal data:-
We collect personal information about Candidates from the following sources:
As you interact with our Website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We may collect this personal data by using cookies and other similar technologies.
A cookie cannot give us access to your computer or to information beyond what you provide us and we don’t store personally identifiable information such as your name or address in cookies we create, but we do use encrypted information gathered from them to help improve your experience on our Website. If you do not wish to enable cookies, you’ll still be able to browse the Website and use it for research purposes.
When you visit our Website, you may notice some cookies that are not related to TalenX. If you go on to another website that contains embedded content, you may be sent cookies from these websites. We do not control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.
We plan to use your personal data for the following purposes, and pursuant to the corresponding legal bases:
We are committed to only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
|Purpose/Activity||Type of data||Lawful basis for processing including basis of legitimate interest|
|To register you as a Candidate or Client|
(a) Performance of, or for entering into, a contract between yourself and the data controller, or between yourself and Talenx directly
(b) Necessary for our legitimate interests
To process and deliver your order including:
(a) Manage payments, fees and charges
(b) Collect and recover money owed to us
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to recover debts due to us)
To manage our relationship with you which will include:
(b) Asking you to leave a review or take a survey
(c) Marketing and Communications
(a) Performance of a contract between yourself and the data controller, or between yourself and Talenx directly
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to improve how customers use our products and services)
|To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)|
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
(b) Necessary to comply with a legal obligation
|To use data analytics to improve our website, products/services, marketing, customer relationships and experiences|
|Necessary for our legitimate interests (to define types of customers for our products and services, to provide technical support, to keep our website updated and useful, to develop our business and to inform our marketing strategy)|
It is in our legitimate interests to provide psychometric assessments on behalf of a Client, to their chosen Candidates and to provide psychometric assessment services to professional organisations who engaged us for our opinion and services.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please feel free to contact us any time.
We may share your personal data with the following parties for the purposes set out in the table above:-
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We will share your personal data within our company in Hong Kong, but we may transfer your data to other jurisdictions.
Please understand that we will generally ensure a similar degree of protection to your personal data as it is afforded in the EEA by ensuring at least one of the following safeguards is implemented:
Please do not hesitate to contact us anytime if you want further information on the specific mechanism used by us when transferring your personal data.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will retain your personal information for as long as is reasonably necessary for the purposes listed in Section 4 above. In some circumstances we may retain your personal information for longer periods of time, for example where we are required to do so to meet legal, regulatory, tax or accounting requirements.
In specific circumstances we may also retain your personal information for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a possibility of legal action relating to your personal information or dealings.
Subject to applicable laws and regulations, you may have a number of rights in relation to your personal information. For example, for Clients and Candidates in the EEA and under GDPR, you may request access to your data, rectification of any mistakes in our records, erasure of records where no longer required, restriction on the processing of your data, objection to the processing of your data, data portability and various information in relation to any automated decision making and profiling or the basis for international transfers. You also have the right to complain to your supervisory authority (further details of which are set out in Section 12 below).
Where permitted by applicable laws and regulations, you may have the following rights:
You will not have to pay a fee to access your personal data (or to exercise any of the other rights) as stated above. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data in accordance with Clause 9.1 (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests made in accordance with Clause 9.1 within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
If you are currently staying in Hong Kong, you are entitled, in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) (the “Ordinance”), to check whether we hold data about you and to have access to those data. If any of these data are incorrect or inaccurate, you have the right to correct or update them. Requests for access to or to correct personal data should be addressed to our Data Privacy Manager at [email protected]. In accordance with the Ordinance, we are entitled to charge a reasonable fee for processing any data access or correction requests.